Neo N1 Expert Configurable
Make NEO and its paper-based coffee pods your new way to enjoy coffee, every day. NEO features patented SmartBrew™ technology and automatic beverage recognition, which allows it to tailor the brewing extraction of all your espressos, americanos, drip-style carafes and more - just like a barista. All of this with the simple touch of a button.

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Déjà membre? Connexion
Make NEO and its paper-based coffee pods your new way to enjoy coffee, every day. NEO features patented SmartBrew™ technology and automatic beverage recognition, which allows it to tailor the brewing extraction of all your espressos, americanos, drip-style carafes and more - just like a barista. All of this with the simple touch of a button.





Discover the power of
SmartBrew™ tech
Our NEO Caffè machine only brews black coffees – the best ones we’ve crafted to date. Hit the play button to discover the high-pressure, slow-brew, and top-up extractions behind your espressos, drip-style coffees, and authentic americanos. Enjoy consistently delicious black coffees time after time.
Barista capability
From an iconic Italian espresso to a real Americano or a Brazilian drip-style coffee to iced, NEO effortlessly replicates the know-how and flair of a Barista. Discover how its breakthrough technology will make your coffee better, cup after cup.




















Automatic beverage
Recognition
Insert your pod and our patented optical identification system will automatically change the extraction parameters to craft each drink like a barista - leaving you to enjoy your perfect cup.





Insert your pod and our patented optical identification system will automatically change the extraction parameters to craft each drink like a barista - leaving you to enjoy your perfect cup.


SmartBrewTM Technology



High-pressure extraction for velvety espressos
With up to 15 bars, our modular high-pressure extraction system brews your best short cups with a velvety, Italian-style crema. All you need to do? Tap one button.
NEW slow-brew extraction for drip-style coffees
Your favourite drip-style coffees have never tasted so great! Thanks to its slow-brew extraction, NEO Caffè delicately distils the coffee aromas for your favourite drip-style Grande and Carafe coffees.






NEW top-up extraction for real americanos
Our NEO machines are our first coffee shop-at-home machines capable of brewing authentic americanos. Matching the craft of a barista, the espresso shot is brewed first and then topped with hot water.
TRY IT NOW




Technologie brevetée AirFoam™



Pour des pauses toujours plus gourmandes
La machine à café NESCAFÉ® Dolce Gusto® NEO, équipée de la technologie brevetée AirFoam™, vous offre une expérience incomparable en générant une micro-mousse de lait incroyablement dense et onctueuse pour vos boissons lactées. Des microbulles d'air sont libérées par la machine à café pendant la préparation de la boisson. Elles permettent à la mousse de lait d'être si dense et gourmande que vous pourrez la déguster à la cuillère.
Une préparation
sans effort
La machine à café NESCAFÉ® Dolce Gusto® NEO vous garantit un café de qualité préparé sans effort. Il vous suffit de placer la dosette de café compostable* NEO et le sachet de lait recyclable NEO à base de papier dans les deux compartiments dédiés. Ensuite, appuyez simplement sur le bouton de démarrage et vous verrez la mousse de lait s'écouler dans votre tasse après l'extraction de votre café.
*reconnu par l’organisme TÜV Austria









Mousse de lait onctueuse et gourmande
La nouvelle technologie brevetée AirFoam™ permet à la machine à café NESCAFÉ® Dolce Gusto® NEO de créer une couche de micro-mousse de lait dense et onctueuse et pourtant très légère, pour sublimer vos boissons gourmandes . Après chaque préparation, la fonction auto-nettoyage instantané s'active automatiquement pour enlever tout résidu possible de lait et ainsi vous permettre de préparer plusieurs boissons à la suite.
Eco-concept
Home compostable paper-based pods
NEO pods deliver more than a perfect cup, they are TÜV certified home compostable* after use.
*as per TÜV AUSTRIA OK Home Compost certification








50% recycled plastic
NEO machine made
of 50% recycled plastic
Our NEO Caffè machine is crafted out of 50% recycled plastic (non-food contact material parts).
15-year reparability
Being the future of coffee shop at home, it’s only natural that your NEO Caffè machine is designed to last. If your machine ever does need fixing, you can rest assured thanks to its 15-year repairability.




Low energy consumption
On top of having an A++ energy rating*, NEO Caffè has an auto-switch off-function, which shuts down your machine when it's no longer in use, reducing unnecessary energy consumption.
*According to Swiss energy labels.
15 years guarantee
NEO is designed to last. With its high reparability score, we give a 15 year guarantee!


*According to Swiss energy labels.







Connected technology






Loyalty experience benefits
With NEO Caffè, you can join our PREMIO Club by connecting your machine to your phone - no need to do anything else. You’ll automatically earn points every time you brew a drink and can then redeem them for discounts and rewards. All the enjoyment with zero effort.
Drink personalisation
Connect to our app to start tailor-making your black coffees exactly how you want them. Adjust the temperature, select the volume, and save your preferences for next time. Take control and become your at-home barista.
Get the app












Experience the future of coffee shop at home
Brewing your favourite black coffees has never been so easy.
Compact machine
NEO is innovative technology with a low carbon footprint and a compact size (15,37 x 30,10 x 31,93 cm)
One-touch preparation
Insert your pod, and with a simple touch of a button, you'll have a perfect cup that's so easy to craft.
Integrated pod bin
Up to a total of 9 pods are automatically ejected and collected in the bin.
Adjustable drip tray
Adjustable height to fit every size cup.
Wi-Fi & Bluetooth
Connect your machine for a compelling and effortless future coffee shop experience at home.
1L water tank
Easy to remove, fill and clean.
A compact machine







Ces produits pourraient vous plaire
Découvrez notre gamme de boissons NEO
NEO Starbucks® Breakfast Blend Americano 12 Dosettes
Notes vives et acidulées
Notes vives et acidulées
Frequently asked questions
How do I make my first coffee with NEO?
Turn the machine on by pressing the ON/OFF button on the side. Before brewing your first coffee, make sure you’ve rinsed your NEO coffee machine. Choose your pod & adjust the drip tray, remember to always seal the pod bag to keep them fresh for the best aroma. Press the start button, and there you have it, your first NEO cup of coffee.
Find out more details here.
How do I compost my NEO pods at home?
We support a better future for coffee, which is why you can easily compost your NEO pods at home. Find out how to do it here.
How do I connect my NEO machine to my phone?
First, download the NESCAFÉ® Dolce Gusto® app. Turn on Bluetooth and Wi-Fi on your phone, follow the onscreen pairing instructions, and bingo - you're now ready to maximise the future of coffee shop at home. Get the full details here.
How do I register my NEO machine?
Stay better connected with your NEO machine by registering it. All you have to do is log in to your account and go to the 'My Machines' tab to register it. Discover more information here.
Why won't my NEO coffee machine switch on?
Don't panic if your NEO machine won’t switch on right away. Double-check that it's correctly plugged in, and try to switch it on once more.
If that doesn't work, contact NESCAFÉ® Dolce Gusto® on 0800 776 2233 and our team will do their best to resolve the issue. See more here.
How do I reset my NEO machine?
A reset can solve a lot of issues in a flash. Press and hold the ON/OFF button and the Start button for 15 seconds. When the Start button flashes five times, your machine will be reset to factory settings. Need more details? Get them here.


